Bahia Principe Grand Aquamarine
Arena Gorda, Macao, Section B, n/a, Near Arena Gorda Beach, Punta Cana, NA 02300, Dominican Republic
Rating
4.1
Travelers Choice
2021
Price Level
$$$$
Rooms
498
Pets
No
from $ 1,657.5
30
Jun
Bahia Principe Grand Aquamarine, Punta Cana
Bahia Principe Grand Aquamarine
Price & Availability
Select your room
Preferred Rate
Junior Suite - Usa A Ttoo Pkg ·
All Inclusive
Non Refundable
Preferred Rate
Junior Suite Superior - Usa A Ttoo Pkg ·
All Inclusive
Non Refundable
Preferred Rate
Junior Suite - Usa Base Ro ·
All Inclusive
Non Refundable
Junior Suite ·
All Inclusive
Cancel free of charge before Mon, 17 Jun 2024
Junior Double Suite ·
All Inclusive
Preferred Rate
Junior Suite Superior - Usa Base Ro ·
All Inclusive
Non Refundable
Superior Junior Suite ·
All Inclusive
Cancel free of charge before Mon, 17 Jun 2024
Junior 2 Double Suite ·
All Inclusive · 2 Double
Non Refundable
Junior King Suite ·
All Inclusive · King
Non Refundable
Superior Junior Double Suite ·
All Inclusive
Superior Junior King Suite ·
All Inclusive · King
Non Refundable
Junior Suite Two Beds ·
All Inclusive
Cancel free of charge before Sat, 15 Jun 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
389 reviews
5
6493
4
2780
3
1198
2
449
1
292
Customers Review
Cleanliness 4.5
Comfort 4.4
Neighborhood 3.9
Amenities 4.3
Condition 4.4
Recomendation 100%
“En cuanto a infraestructura me pareció excelente pero ahí termina lo excelente. Es deplorable el servicio de las habitaciones. Llevamos cinco días en el hotel y no nos hacen el servicio en la habitación. Lograr reclamar por teléfono desde la habitación es imposible. No atienden en recepción y si se da el milagro que lo hacen te dicen aguarde un momento sin escuchar el reclamo y te dejan eternamente esperando con música y nadie responde. Los cinco días hicimos el reclamo personalmente en recepción. Te atienden bien y se disculpan prometiendo que no volverá a ocurrir y sistemáticamente se repite. Hace dos horas volvimos a reclamar al gerente del hotel (no puedo asegurar que lo sea porque no lo acredito de ninguna manera) muy amablemente se disculpó y dijo que no se volvería a repetir y seguimos esperando, nadie vino a hacer la habitación, ni a traer las toallas ni ningún elemento de aseo personal. Desde ya aclaró que es un problema del que tiene a su cargo la organización porque evidentemente no controla ni supervisa que el trabajo se haga y se haga bien. Respecto a los empleados en general son de lo más amables y educados. Con esto quiero resaltar que es un problema del que tiene a cargo la organización y supervisión del hotel y no de los trabajadores. Jamás recomendaría este hotel ya que hasta el momento la experiencia es deplorable”
— Silvia Gabriela Ianniello
“Horrible resort that should be ashamed to call themselves a 5 star resort, more like a 0 star resort. The moment we checked in, everything went down hill from there. Upon checking in, my room card wasn't working. I had to wait in the humid hallway while they made me a new card. The mini fridge in the room was very warm and never stocked. Your only allowed 2 small cans of beer a day. I called concierge and requested water and waited over an hour and was only given 2 small bottles. This resort makes you feel like your a nuisance if you ask for help. A lot of the staff, especially the drivers of the carts are very reluctant to take you back to your own hotel lobby! If you ask a question most staff reply by saying "I don't know". The service is terrible and non existant and the food is sub par. Today at the buffet I asked for water 3 times and was never given any. I would never ever return nor recommend any Bahia resort, especially the Aquamarine. Now im sitting here waiting for staff to come and fix my safe that mysteriously stopped working. Please save your money and do not, I repeat, do not book your vacation here!”
— Nadia Haidar
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