Experience the Ultimate Mountain Getaway at DoubleTree Breckenridge in Colorado

Jeffrey Parrish

août 02, 2020

5

This is a very nice hotel in a great location. The staff is very friendly and helpful. The room is large, well furnished and well maintained. The beds are a little short. The room lacks air conditioning, but open windows in the cool evenings take care of that. Many facilities and services are closed or streamlined because of COVID. There is a $15 per day parking fee. These are my negatives. It is a short walk to downtown where many tasty meal options are available. Many of the restaurants have opened up seating in the street to offer COVID-safe and ambiance-friendly dining. All this said, we are all doing our best in this era and I appreciate the opportunity to take my family on a nice vacation. We would be happy to stay here again.

Destiny Fejeran

juil. 31, 2020

1

We booked this on booking.com and not ONCE did it tell us that the facilities were going to be closed. I understand COVID is happening. But we stayed at The lodge at Breckenridge And they had way better service and were more prepared to make it a great stay for people staying. I am very disappointed. Every location is supposed to serve warm cookies and those weren’t even available. I’m not mad about things being closed I’m mad that we paid FULL PRICE for it all to be closed. And not once did it mention that.

mark tetteh

juil. 23, 2020

4

Great hotel i visited during the pandemic. They need more trash cans around the elevators and also in the underground parking area. Great experience in hotel.

Janelle Rose

juil. 12, 2020

1

There is NO AC THROUGHOUT THIS HOTEL. When we entered our room, the thermostat read 81 degrees. I called to ask the front desk if it was just our room and was told, "We don't need AC at almost 10,000 feet." Well, you clearly needed it last night (and things are only getting hotter climate-wise, so you need to figure this out). We slept with our screen door and window open, and had to open the hotel room door to the hallway to get any air circulating. We woke to the sun rising around 5am. Needless to say, not a good night's sleep. For a hotel this expensive, they need to install air conditioning. When we first checked in, the front desk person scolded me because the reservation was made under my husband's name and he wasn't traveling with me (we are Hilton Honors members and it automatically goes in that way). I share an address with him, which is on my ID, and I made the reservation under my credit card that has MY NAME on it. I don't need lectured by a twenty-something kid. I offered to call my husband last night, but the kid seemed to realize he was being unreasonable. Not to mention, the hotel was not full, so I don't know why this was even an issue. I spend a lot of money with Hilton, and this made me really, really angry. Also, there was no shower curtain in the shower, and the parking situation was expensive and cumbersome. The front desk clerk had to walk us to the garage and manually open it for us. Later, at the time of check out, they had us drop our key at the front desk and we eventually realized (after taking all our stuff down the elevator to the garage) that we needed it to get our car OUT of the garage. We had to go back up to the front desk and request a new key for the parking garage before we could retrieve our car. I understand things are different with COVID and this is usually a valet service, but seriously, don't charge people through the nose for something you haven't yet figured out completely. It probably should have been free for all the trouble. Overall, this was a completely disappointing experience and I would have gotten more sleep driving home for three hours last night. I will never recommend this hotel.

Scott S. Shadoin

juil. 08, 2020

1

My stay didn't happen, because Hilton canceled it 10 days before check in. Had a 4th of July extended weekend stay booked on points a few months ago, and they decide 10 days before the busiest summer weekend that they couldn't open? A lot of other resorts and hotels did open and kept proper distancing, but they couldn't. Very disappointed in the shortness of the notice and a simple one page "your reservation will be canceled, at no charge to you" letter. Thanks for leaving me no place to stay and not charging me for it!

B3216EFnancys

Pricey and outdated

2

The price is outrageous for what you get: -pool is closed and room is still lit at night so you can see the empty pool and mess while sitting in the hot tub. -room was huge but had tiny bathroom...

LeeLee0625

Thanks Giving Flop

2

The price of this Hotel was outrageous! 3times as much as any other day!! My fridge would close right and the temp was never cold!! I used the freezer to creep my a couple of my drinks cold!! The...

caroleV6777FF

Think twice

3

We were very excited when booking this trip, our first time to Colorado. When we arrived were informed that the parking rate per night was $40!! The room had been booked in early October and the rate...

Tina J

Disappointed-Outdated and expected more for the price

2

As a Hilton member, expected more from this property in Breckenridge! We were looking forward to staying close to Peak 9 lifts. Reserved 2 mountain view rooms for family/friends of 8 members. They...

christinamuniz90

Ski Trip

3

Hotel is dated and needs to be updated. Not great breakfast options for the price of $24 PP. only one elevator working making it a long uncomfortable walk to get downstairs if youâre skiing or...

aws317

Disappointed.

2

I have stayed all over the United States at Hilton Properties, this was by far the biggest disappointment in Hilton I have experienced in years. The best way I have described this trip, is a typical...

DoubleTree Breckenridge, Breckenridge

DoubleTree Breckenridge

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